Help Center

It’s easy to log into your BlogFrog account. On every page on the site there is a sign up area in the top right corner of the site:

When you’re signed in it looks like this:

Your BlogFrog profile is an important tool to connect with like-minded readers, bloggers and BlogFrog Friends (BFFs). It contains your bio, a link to your blog, link to your twitter account and your BlogFrog community. Your BlogFrog profile also shows your BFFs, as well as your latest BlogFrog activity, blog posts and tweets.

When BlogFrog Friends want to learn more about and follow you, they can just click on your profile picture. Your profile also appears within BlogFrog widgets when you participate in Communities and visit BlogFrog blogs:

See: How do I show up on BlogFrog Widgets?

Editing your BlogFrog profile is easy.

When you are logged into BlogFrog, there is an Edit Profile link directly under your picture.

This takes you to your ME page (or you can also click the ME Tab) and to your Edit Profile page:

This is where you edit your name, blog address, twitter username, about etc.

When you are logged into BlogFrog, go to your ME page. There you will see a link above your picture that says “Change Profile Image”:

When you click on the Change Your Profile Image ink you will come to this page:

To upload a picture from your computer, click on Upload Picture, then upload a picture from your computer. Or you can follow the instructions to select a picture from your blog.

We recommend using a square picture to avoid any distortions.

Like most social networking sites, BlogFrog uses square pictures. If you upload a new picture, it will automatically be resized to be square. To avoid having squished pictures, we reccomend using pictures that are already square.

Now you can change your email address right from your account settings page. Under your ME menu go to Settings:

Enter your new email address and save.

**Please note, if you have logged in through Facebook, it will use your Facebook email address and won’t let you change that information.

When you sign in with Facebook your Facebook account email is used for your BlogFrog account. To change your email address you will first need to create a BlogFrog login/password.

A dialouge box appears:

Next, sign into BlogFrog using your email (Facebook account) and new BlogFrog password:

Now you can change your email address right from your account settings page. Under your ME menu go to Settings:

Enter your new email address and save.

You can change your BlogFrog password from your Settings menu. Under your ME Tab go to Settings:

Enter your new password, confirm your new password and then SAVE.

To recover your lost password presses the GO button next to the login area.

Next, click on the Forgot Password link:

Finally, enter the email address you used to sign up for BlogFrog.

Your password or a password reset button will then be sent to you.

If it is not recognizing your email, it means that “cookies” have not been enabled on your computer. You should be able to enable cookies from your browser. Check also to make sure you didn’t sign up under a new email.

Log into your BlogFrog Account and hit the Edit Profile link.

This will take you to your Edit Profile Page (under the ME Tab).

Enter your new blog URL and save.

BlogFrog uses your blog's "feed" to discover your new blog posts and one common problem is a broken feed that BlogFrog is unable to read.

How do you know if your blog feed is broken?

Load your blog's home page and click on the feed icon that will usually be in the upper right of your browser.

If your feed is good, it will load in your browser (click here to see what a good one looks like). You'll recognize all the posts in it, but it won't look like your blog. If there's a problem with the feed, Internet Explorer and Safari show you an error page and Firefox will just reload your blog with no error.

One common source of problems (Blogger + Feed Burner) is incorrectly setting up Feed Burner (or other services) to publish your feed; the Feed Redirect option in the Blogger Settings must be correctly set. By default, Blogger will publish your feed to "http://YourBlogURL/feeds/posts/default". Here's an example - http://blog.rustinbanks.com/feeds/posts/default.

If you publish your feed with Feed Burner, your feed will be published at "http://feeds.feedburner.com/MyFeedBurnerURL" and Blogger needs to know this new location. You tell Blogger this location by setting the "Post Feed Redirect URL" in the Blogger settings.

Of course, you'll need to change "MyFeedBurnerURL" to your actual URL.

Let us know if your feed is working properly (we can read both RSS and Atom formats), you've set the correct Blog Address in your profile and your blog posts still aren't showing up.

We have several super cute BlogFrog icons for you to add to your social media suite. Currently, you can use them as a shortcut to your BlogFrog Community (not to replace the widget). Soon you will be able to link them to your BlogFrog Profile.

BlogFrog scans your blog title when you enter in a new blog URL and click save. To have your new blog title appear, BlogFrog needs to scan your blog again.

First, go to your ME Tab and Edit Profile. Clear out your blog URL and click SAVE.

Next, edit your profile again and enter your blog URL again and click SAVE.

This will force BlogFrog to rescan your blog and find your new blog title.

These screen grabs are generated by a 3rd party service and are updated every thirty days. Contact us to see about getting it refreshed/updated manually.

Click on your Edit Profile link:

On your Edit Profile page (under your ME Tab) enter your second URL/blog address in the Other Address field and click SAVE:

When you log into BlogFrog using Facebook but your email address on Facebook is different than the one you used to sign up for BlogFrog, it sometimes creates a new account for you. To delete the duplicate account, log in using the email address you DON’T want to keep. Go to your Settings page under your ME Tab and then delete your account.

Even though it’s super easy to login in via Facebook, we know that not everyone would like to be automatically logged in via Facebook when they visit BlogFrog.

To disable this feature, simply log into BlogFrog with Facebook, go to Settings, under your ME Tab. Press the Disable Facebook Login button:

If you don’t want your profile appearing on BlogFrog widgets of the Communities you participate in or the blogs you visit go to your Settings Menu and check the box:

To stop receiving email notifications of BFFs, go to your ME Tab, then Settings page: