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Uploading album to print

Started by Shawn 5/11/2012 5:56:41 PM

I am trying to upload a project to be printed, and it has been sitting on page 2 FOREVER!!!!  I tried shutting it down and restarting, but it did the same thing to me . . . sitting on page 2 for almost 10 minutes now.

I have created other books and have NEVER had this problem.  Is this a new thing?  HELP!  I just want to upload my book and get it printed.

 

Shawn

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Reply by Lisa J.

5/14/2012 9:30:10 AM

Hi Shawn - so sorry I just saw this message - if you are still having trouble, possibly try to duplicate the page (go to INSERT - choose INSERT DUPLICATE PAGE) and then delete the original page that was giving you trouble.  Then re-try your upload.  If that doesn't work - please email me and we will get you over to the tech guys to figure out what's going on and get your album ordered!

Lisa J.

lisaj@mymemories.com


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Reply by Shawn

5/15/2012 7:42:17 AM

Lisa,

Thanks for getting back to me.  This book is a Father's Day gift for my husband, my dad, my father-in-law and my grandfather, so when I could not get it to upload I was so worried!

I tried your idea of copy the page and delete the original.  I did it for both page 2 (the one it seemed to hang up on) and page 3 . . . as of right now it is uploading . . . it is on the last page as I type!  Thank you!

If something goes wrong after the upload I will let you know!

Thanks again!

Shawn


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