Banning a Member! Please Help!

VIEW PROFILE

Banning a Member! Please Help!

_{Started by liz , author of a belle, a bean & a chicago dog} _{3/10/2010 12:58:04 PM}

I have noticed this creepy guy - Sauravks. He's in my community as well as others. He posts links to "hot girls" wearing bikinis. It doesn't seem like the ability to ban a person is fully working. I click on "Manage Members" and only 2 people show up, even though I have a larger community. I've emailed BF twice, but no response. Somebody please help!!!

+ Login to choose updates by email
Login to Like _{(Be the first!)}

Replies

_{Viewing 1 - 6 of 6}

VIEW PROFILE

Blog pic: (want one?)

Reply by S.I.F.

_{author of Single Infertile Female: Now What?} _{3/10/2010 1:13:32 PM}

Go to wherever he posted last, and under his picture there should be a little x that says "ban member" or something like that if you scroll over it. Click that and he will be gone!

I had to ban the same creeper just a few days ago! :)

VIEW PROFILE

Reply by liz

_{author of a belle, a bean & a chicago dog} _{3/10/2010 1:20:01 PM}

I'm trying, I'm trying! I clicked on the 5 most recent posts by him - through his page - (all were dated 2 days ago), and his posting is no longer there. Frustrated! BF either needs to get rid of him so he doesn't show up anywhere, or enable each member to easily ban a user.

Thanks for your tip, SIF!

VIEW PROFILE

Blog pic: (want one?)

Reply by Rustin

_{author of Rustin Banks - Unplugged} _{3/10/2010 3:34:53 PM}

Hi Liz,

I am so sorry about this. Our customer service team has been way behind.

The spammer has been banned. Right now we are making it super easy to ban someone from your community - you will just "block" them from your followers. We're also taking precautions to stop spammers before they can even start.

Thanks, and sorry again about this.

VIEW PROFILE

Reply by liz

_{author of a belle, a bean & a chicago dog} _{3/10/2010 8:27:23 PM}

Thank you, thank you, thank you, Rustin!! I'm so appreciative!

VIEW PROFILE

Blog pic: (want one?)

Reply by Holly

_{author of Love and Math | Love, math and everything in between.} _{3/14/2010 5:55:33 PM}

Hi Liz,

If you ever have an urgent issue like this and we don't get to the discussion right away, please feel free to email me directly at holly@theblogfrog.com and we'll try to get to it as soon as possible. Thanks for being such a great BlogFrog user!

Holly

VIEW PROFILE

Reply by liz

_{author of a belle, a bean & a chicago dog} _{3/15/2010 8:37:25 AM}

Thanks so much, Holly! I know you guys are super busy building this great community; thanks for taking the time to respond.

Reply to Conversation

-OR-

Join & Reply Switch to the simple version

Please review the rules of this community before posting:

Just be awesome, and always remember "it's your product, we're just building it for you"

< BACK TO ALL CONVERSATIONS

Visit Rustin's blog >